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Business Administrator
Apprenticeship Level 3

Occupations
Office Administrator

Administrative Assistant

Data entry clerk

Project assistant

Personal assistant

Document controller

Level
Level 3 - equivalent to A Level

Advanced workplace skills

Advanced Vocational skills

Advanced workplace behaviours

Training Locations
Employer's facility

Getting started
January, May & September

Starts

Training places subject to caseload capacity

Please enquire

Geographic locations - some restrictions apply

Please enquire

Training Access & Support
Access Didac's eLearning Portal

One-to-one training sessions

Regular reviews with your trainer and employer

ePortfolio - to record training & development

Opportunities to improve your maths & English skills

Duration
Minimum of 12 months, typically 15months

Funding - England
Government Funding

Funding Value

£5,000

Employer Contributions

£500

Age grants for employers - England
Under 19 Apprentice - 3 months

£500

Under 19 Apprentice - 12 months

£500

Occupational Standard
Business Administrator

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Wales, Scotland & Northern Ireland
Please contact us for commercial options

Business Administrator
Apprenticeship Level 3

Training Category / Warehouse & Management

A business administrator’s role is to support and engage with different parts of the organisation and interact with internal or external customers.

Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.

The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities

With Didac’s training experience in team leading and supervisory roles, we can create stimulating training plans to cover specialised operating situations.

Click the Add to Enquiry button below to find out more by registering your interest with us.  You are not committing to anything.

Add to enquiry

Specification

Accreditation

Delivery

,

You must:

  • be 16 or over
  • not already be in full-time education
  • live in England to qualify for Didac funded apprenticeships

You can start an apprenticeship whether you’re starting your career, want a change or you’re upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

  • learn and train for a specific job
  • get paid and receive holiday leave
  • get hands-on experience in a real job
  • be given the opportunity to improve your maths and English skills
  • study for at least 20% of your working hours off-the-job
  • complete assessments during and at the end of your apprenticeship
  • be on a career path with lots of future potential

The apprenticeship will help you develop your knowledge and skills in the following areas

Skills

  • Information Technology
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management

Knowledge

  • Your Organisation
  • Value of their skills
  • Stakeholders
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environment factors

The apprenticeship will help you develop the following behaviours

Professionalism – Behaves in a professional way. This includes: personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders.

Adheres to the organisation’s code of conduct for professional use of social media. Acts as a role model, contributing to team cohesion and productivity – representing the positive aspects of team culture and respectfully challenging inappropriate prevailing cultures.

Personal qualities – Shows exemplary qualities that are valued including integrity, reliability, self-motivation, being pro-active and a positive attitude. Motivates others where responsibility is shared.

Managing performance – Takes responsibility for their own work, accepts feedback in a positive way, uses initiative and shows resilience. Also takes responsibility for their own development, knows when to ask questions to complete a task and informs their line manager when a task is complete. Performs thorough self-assessments of their work and complies with the organisation’s procedures.

Adaptability – Is able to accept and deal with changing priorities related to both their own work and to the organisation.

Responsibility – Demonstrates taking responsibility for team performance and quality of projects delivered. Takes a clear interest in seeing that projects are successfully completed and customer requests handled appropriately. Takes initiative to develop own and others’ skills and behaviours.

The administration role may be a gateway to further career opportunities, such as management or
senior support roles.

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