Trade Business Services Apprenticeship

Trade Business Services Apprenticeship

Trade Business Services Apprenticeship

Business Skills

WHAT IS TRADE BUSINESS SERVICES?
This Apprenticeship is ideal for staff working in a business to business environment or in organisations that sell products or tender services to other companies, where employees may have responsibilities for some or all of the following activities:
  • building long-term relationships with clients and incentivising their loyalty
  • managing client accounts, determining customer requirements, processing orders and stock control
  • promoting and providing products and services and their associated features and benefits to business customers
Job roles in trade business services include: administrator, business developer, customer account assistant, trade counter sales, customer service assistant, warehouse personnel, sales representative, designer. Work based learning will provide hands on experience and help to develop a broad range of skills and knowledge to meet your employer business needs, without the need to attend college.

WHAT TRAINING WILL I RECEIVE?
Throughout the programme, you will learn the following:
  • Communicate with customers in a trade business workplace
  • Deliver reliable customer service in the trade business workplace
  • Support business to business customer service improvements
  • ALL DELIVERED IN YOUR WORKPLACE
ADDITIONAL BENEFITS
  • Training from fully qualified Didac staff
  • Ensure you are working to current legal and good practice requirements

WHAT QUALIFICATIONS WILL I ACHIEVE?
As part of your Apprenticeship, you will achieve a number of recognised qualifications:
  • Diploma in Trade Business Services (demonstrating your practical skills)
  • Certificate in principles of Trade Business Services (demonstrating your knowledge skills)
  • Functional Skills (where appropriate)

DURATION
  • 1 to 2 years to Intermediate Apprenticeship (Level 2)
DELIVERY LOCATION
  • National Delivery within the workplace
PROGRESSION Progression can include the following:
  • Management, Team Leading
COST
  • Funding available for learners 16-18, 19+
  • Employer contribution dependent upon age of learner at start and duration of programme
NOTE - a travel charge maybe applicable with extreme delivery locations

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Contact Us

Didac Limited,
Woodwise Academy,
Riverside,
Crews Hole Road,
Bristol,
BS5 8BB

Tel: 0800 773 4230
Fax: 0117 915 0009
Email: info@didac.co.uk